Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Paw Elite. We are committed to delivering your orders as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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Canada: 7–20 business days
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International Orders: 10–25 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
Shipping Costs
We offer FREE shipping on all orders unless otherwise stated during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become available.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: asadbekurinovusa@gmail.com
We appreciate your trust in Paw Elite and look forward to serving you and your pets.